CASETICS

Privacy Policy

CASETICS respects your privacy and is committed to protecting your personal information.

Information We Collect

When you use our website or place an order, we may collect information including:

• your name
• email address
• telephone number
• billing and delivery address
• order information
• selected phone model and product options
• photographs, images or artwork uploaded for personalised products
• technical information relating to your use of our website

Payments

Payments may be processed securely by third-party payment providers such as Stripe.

CASETICS does not need to store your complete payment card details when payment is handled directly by the payment provider.

How We Use Your Information

We may use your information to:

• process and fulfil orders
• create personalised products
• take payment
• arrange delivery
• communicate with you about your order
• provide customer support
• prevent fraud and misuse
• comply with legal and accounting obligations
• operate and improve our website

Uploaded Photographs and Designs

Images uploaded through our customisation service are used for producing and fulfilling your personalised order.

We will not use your personal photographs for advertising or promotional purposes without your permission.

Sharing Information

We may share information where necessary with service providers involved in operating our business, including payment processors, hosting providers and delivery companies.

We do not sell your personal information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, tax and accounting requirements.

Your Rights

Depending on applicable UK data protection law, you may have rights relating to access, correction, deletion, restriction and portability of your personal information.

To make a privacy request, please contact us using the contact details provided on our website.